Shipping & Returns

Refer to the SHOP FAQ if you are unsure of anything else.

 Payment Modes:
  • Paypal (For shipments only)
  • Cash/NETs at Shop (Self Collect)
  • ATM or Internet Banking Transfers:
    • DBS CURRENT Account: 0179014433
    • It is important to indicate your name and invoice number via email after transfer.
Do note that until payment is received, the item is not reserved for you and can be sold off to anyone at anytime.

Shipping Modes:
  • Express Shipping/International Express:
  • Max shipping weight 20kg
  • Transit Time: 2-5 working days (for most countries)
  • Items are trackable.
  • Buyer is responsible for all duties & taxes of their own country/customs.
  • We will not under-declare invoice values.
  • Registered Air Mail
  • Listed in system as Standard Mail, but we will register it. Unable to edit system atm.
  • Not available for Singapore or Malaysia, as price is the same in the end.
  • Dispatch Time: 3-7 days
  • Transit Time: 3-14 days
  • Includes Handling Fee of $3.50
  • Items are trackable.
  • Buyer is responsible for all duties & taxes of their own country/customs.
  • Free Local Shipping (Singapore, small items):
  • TESTING PHASE from 2/1/2012 to 31/1/2012.
  • Request VIA EMAIL if below conditions are met.
  • PAYMENT by IBANKING ONLY. Do not use PAYPAL.
  • Min shipping weight: 0.3kg
  • Max shipping weight: 2kg
  • Minimum value of $150.00.
  • Processing time 1-3 working days, subject to staff schedules.
  • Transit Time: 2-7 working days
  • Items are NOT trackable. At own risk.
  • Registered Tracking provided on request at $3.00 for handling fee on our end as well as the registration fee.
Over the Counter Purchase
  • 3 Simei Street 6, Singapore 528833. #02-41 Eastpoint Mall.
  • Cash and NETs only.
Back
SGCafe Forums
Copyright © 2012 KuroCha!.